Maison cœur de Chablis

😊: It’s a great location. 1 minute to the Main Street and parking was free in the main square which was also 1 minute walk. 😢: The property wasn’t cleared to our standards. The white kitchen sink was brown with some food still in the plug. I cleaned the sink with what they had left and although it didn’t come up white it would do with the right cleaning materials. Also one bedroom hadn’t been hoovered. I contacted the host who said he would speak to someone but I never heard anything. It’s a shame as it’s a lovely property with 2 bedrooms and 2 bathrooms (which were clean) You need to be fit though as there are 2 steep flights of stairs to carry suitcases up..

😊: Beautifully presented and full of character. 😢: It was 38 degrees when we arrived. There was a fan in one bedroom but not the other. We asked the contact if we could have another fan but were told it was not possible..

😊: Location and a lovely apartment.. 😢: Nothing. All was good..

😊: The property is perfectly located in Chablis. Highly recommended to do the electric car and vineyard tour and opt in for the cheese and wine tasting at the end. The property itself is clean and comfortable.. 😢: Unfortunately, our experience ended on a disappointing note due to the way the host, Elodie, handled our last day. We had specifically booked this accommodation because it advertised a washing machine, which we really needed before continuing our trip in a campervan. On arrival, we discovered the machine was broken and later saw in other reviews that this has been an unresolved issue for months. There were also no clear instructions for the heating or appliances, and the quilts had no covers. Because there were no instructions for the upstairs blind, we couldn’t close it properly and were woken very early by the sun. On check-out day, Elodie rushed us to leave, saying new guests were arriving, even though the listing still showed the apartment as available on Booking.com. Later that evening, she messaged asking about a missing cup (after checking the bin and dishwasher) and said a towel had makeup on it, requiring “extra-strong stain remover.” The tone felt unnecessarily accusatory and left us feeling unwelcome. After what had been a pleasant stay, this abrupt and unprofessional ending was quite disappointing..