Merveil - Signature Suite - Louvre - Victoria

Our check-in experience was very disappointing.Check-in was scheduled for 4:00 PM. We had asked in advance about early check-in since we were traveling with an infant but were told it wasn’t possible (though we could drop bags early). When we arrived at 2:00 PM to drop our luggage, the cleaner was there but nothing in the apartment had been started — beds were unmade and bathrooms uncleaned.We returned at the scheduled 4:00 PM check-in time expecting the apartment to be ready, but it was exactly the same as when we left. The cleaner was still there and even had a friend in the apartment who left when we arrived. Because we were traveling with a baby who needed to nap, my daughter and son-in-law had to try to settle the baby in a bedroom that had not yet been cleaned while the cleaner worked around us. The rest of our group sat waiting while the apartment was cleaned until about 5:30 PM.This disrupted our first evening in Paris and caused us to miss plans we had made.The apartment is charming and very Parisian, but guests should know there are only two toilets in the apartment, both near the entry, and the primary ensuite does not include a toilet. There was also a mild sewer smell from the sink in the primary bathroom, which I reported.Lastly, I accidentally left a pair of earrings behind and contacted the manager several times but never received a response.Overall, the apartment was fine, but the check-in experience and lack of follow-up communication was frustrating.

Excellent location, spacious and beautifully decorated apartment. Very clean and convenient. My only complaint is excessive charge for early check in. 300 for a few hours. I know it’s a common practice to charge guests from 4 pm to 11 am stay, but it feels like a rip off. Sorry

We chose the Merveil Victoria for its location and that it had air conditioning. Both were excellent. The apartment though is very minimally stacked in terms of kitchen utensils and had not even salt provided. It was more rundown (building and apartment) that I expected for the money and from the photos.

Excellent location. Slow bathroom drains. Air conditioning did not work. Rooms too hot.

The home had a great location and was big enough to fit our large family. Beds were comfortable and the house was very clean. The floors in the home need a lot of attention. Many areas are caved in and the flooring is warped. Additionally, the home was missing a lot of basic essentials like a broom and dish towels. Lastly, while not the fault of the home or host, the person who looked after the building and lived onsite seemed very annoyed with us being there.