Modern City Center apartment with parking, terrasse & Air Conditioning !

😊: Nice location in an area that is calm, but close to the highway and city center. The apartment is a good size, the air conditioning in the living room works great, and the couch is super comfortable.. 😢: Communication with the host was essentially nonexistent, to the point that we nearly couldn't access the apartment at all! I was given the wrong lockbox code, and communication over the Booking app stopped altogether once I said there was an issue. I think the messages were only coming from an AI chatbot! Calling the number provided on Booking only led to an automated messaging system that kept hanging up on me, and I never once spoke to a human. We were only able to finally access the apartment because I googled the rental company and texted the number listed online (different from the one on Booking). I then received the correct lockbox code, but then ZERO additional communication. My questions went unanswered, and I received zero check-out instructions. The parking spot is incredibly tight, impossible to utilize in our compact SUV, but we received no warning about this and the "host" did not assist when I asked for guidance about where else to park, so I spent HOURS of my holiday looking for parking spots in a city I don't know. Some bits of the apartment were unacceptably dirty, especially the air vent near the shower... has that thing ever been cleaned?! That amount of dust would take a loooong time to accumulate. The plug in the bedroom that is mostly detached from the wall has got to be an electrical hazard at this point. Lowering or lifting the bedroom blinds is a real challenge, and fully closing the right bedroom's window/door is impossible - a lizard ended up in my suitcase because of that. Zero instructions given on recycling, or where the trash goes when full. Washing machine barely cleaned the clothes. No air conditioning in the bedrooms, and the fans provided were insufficient on hot days..