Monaco border - Joli appartement renove - CK

😊: Modern and comfortable apartment. 😢: Could be better cleaned (there was dust everywhere).

😢: Unfortunately, our stay was disappointing due to several issues that should not happen in a professionally managed apartment: 1. We received a message saying the apartment was ready and clean, so we arrived at 3 PM. But when we opened the door, it was still a complete mess from the previous guest. We had to leave and come back around 7 PM, by which time it had finally been cleaned. 2. Even after the cleaning was done, there was no toilet paper provided. 3. There was a strong smell of cigarette smoke throughout the apartment, deeply embedded in the furniture, walls, and curtains — very unpleasant and difficult to ignore. 4. A strange noise was coming from the intercom system randomly, at any hour, and we had no idea how to stop it — very annoying, especially during the night. 5. When using the iron, rust came out of it and ruined one of my clothes — completely unacceptable. 6. Despite all these issues, we were denied a late check-out at 12 PM. This felt unfair, especially since we were understanding enough to wait several hours to check in due to their own delay. This frustrating situation could have been handled much better if the host had at least offered a gesture of goodwill — such as a late check-out, a partial refund, or even a sincere apology. Unfortunately, none of that happened, which made the whole experience feel careless and disrespectful. Overall, I would not recommend this property, and I hope the management improves for future guests..

😊: Very clean and new apartment.