Nathôme 1

😊: Very little. It was modern and the bed was soft.. 😢: The location which was not at the address advertised on Booking.com. After a long drive, we could not find the property due to incorrect address. The owner had forgotten to send us a message. We tried to speak to her 3 times before she eventually sent a message. Also tried Booking.com help twice: the AI assistants were no help and we had to hold on for 20 minutes to speak to a human who asked us to hold on while she called owner and then cut off the call. Later discovered that Booking.com had sent an email saying that the arrangement was cancelled but no refund was offered. There was no WiFi at the property. The TV did not work because no aerial and no WiFi. The clock did not work. Crockery etc was minimal. There was no kitchen knife. Only tiny quantity of soap and dish soap provided. The bathroom and particularly the shower were not clean..

😊: Clean and modern. The host was helpful over messages to ensure we found the property and settled in well.. 😢: All good..

😊: Complete, clean, quiet. 😢: -.

😊: Local. 😢: Noisy neighbours.