Accueil Villa Nouvelle-Aquitaine Gironde Bordeaux Nocnoc - L'Oli 102m2 avec patio et jacuzzi
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Nocnoc - L'Oli 102m2 avec patio et jacuzzi

Villa · Bordeaux (33)

4,4 19 avis Google
Nocnoc - L'Oli 102m2 avec patio et jacuzzi — Villa

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À propos de Nocnoc - L'Oli 102m2 avec patio et jacuzzi

Appartement • 8 personne(s) • 4 chambres • 7 lits

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Avis clients (19)

Avis Google
4,4
19 avis
5★0
4★0
3★0
2★0
1★0
B
Booking.com Google

😊: The location was excellent for exploring Bordeaux. The apartment had been well modernised and was spacious with plenty of room for us.. 😢: Soundproofing was not adequate for noisy neighbours. The welcome was not warm. Some liquid soap containers were virtually empty, barely enough toilet paper, no bin bags, kettle tucked away in a cupboard so we couldn't find it till the morning after we arrived. Crockery was the bare minimum. As someone else said, the request for €1500 damage deposit came very late. This should be clearly stated up front on the Booking.com site. We arrived very late and tired and in the dark. We thought the entry code was via the keysafe to the left of the door but that was wrong. Luckily neighbours let us in. The keysafe to the flat worked. Network problems on the phone meant we couldn't contact Nocnoc until the next morning. Staff clarified that there was a digicode to the right of the door and that solved that. More printed information inside the apartment would have been useful. Information was all given by phone link and entry information was given very late, I suppose so that we did not avoid a €50 pre-5pm entry fee..

B
Booking.com Google

😊: The location was excellent for exploring Bordeaux. The apartment had been well modernised and was spacious with plenty of room for us.. 😢: Soundproofing was not adequate for noisy neighbours. The welcome was not warm. Some liquid soap containers were virtually empty, barely enough toilet paper, no bin bags, kettle tucked away in a cupboard so we couldn't find it till the morning after we arrived. Crockery was the bare minimum. As someone else said, the request for €1500 damage deposit came very late. This should be clearly stated up front on the Booking.com site. We arrived very late and tired and in the dark. We thought the entry code was via the keysafe to the left of the door but that was wrong. Luckily neighbours let us in. The keysafe to the flat worked. Network problems on the phone meant we couldn't contact Nocnoc until the next morning. Staff clarified that there was a digicode to the right of the door and that solved that. More printed information inside the apartment would have been useful. Information was all given by phone link and entry information was given very late, I suppose so that we did not avoid a €50 pre-5pm entry fee..

B
Booking.com Google

😊: The property itself was lovely. In a great location to access the city on foot or by tram. Beds were very comfortable, everything was very clean and it had everything needed for a girlie trip away.. 😢: The customer service was very poor. Check in is very late at 5pm. We arrived early and had asked if we could check in early as there was no one in the property the night before. We were told that we had to pay to check in early and they offered us no option to even leave our luggage so we could explore the city while we waited. When we arrived at the house at 5.10pm, there was a staff member there mopping floors and filling the hot tub - all of which should have been ready long before. When we went to shower to get ready to go out, we discovered there was no hot water probably because the electric hadn’t been switched on early enough. Then when leaving, we asked if we could leave our bags and get them on our way to the airport and again, we’re told no, that we could only leave them in the hallway which was accessible to other apartment users. For us, simple gestures would have made this an amazing trip but these things made a very poor impression. Customer service is key. If you have such a late check in , the least you can do is allow people to leave bags in the property while people wait..

B
Booking.com Google

😊: The property itself was lovely. In a great location to access the city on foot or by tram. Beds were very comfortable, everything was very clean and it had everything needed for a girlie trip away.. 😢: The customer service was very poor. Check in is very late at 5pm. We arrived early and had asked if we could check in early as there was no one in the property the night before. We were told that we had to pay to check in early and they offered us no option to even leave our luggage so we could explore the city while we waited. When we arrived at the house at 5.10pm, there was a staff member there mopping floors and filling the hot tub - all of which should have been ready long before. When we went to shower to get ready to go out, we discovered there was no hot water probably because the electric hadn’t been switched on early enough. Then when leaving, we asked if we could leave our bags and get them on our way to the airport and again, we’re told no, that we could only leave them in the hallway which was accessible to other apartment users. For us, simple gestures would have made this an amazing trip but these things made a very poor impression. Customer service is key. If you have such a late check in , the least you can do is allow people to leave bags in the property while people wait..

B
Booking.com Google

😊: Perfect location for bars and restaurants and within easy walking distance of the main city centre.. 😢: Around some of the showers could use a touch up with paint. Everything else was fabulous..

B
Booking.com Google

😊: Perfect location for bars and restaurants and within easy walking distance of the main city centre.. 😢: Around some of the showers could use a touch up with paint. Everything else was fabulous..

B
Booking.com Google

😊: Ideally located on a quiet street, it was just a short walk from shops, restaurants, and major attractions—perfect for exploring the city without a car. The apartment was clean, modern, and very comfortable for our group of eight. It had everything we needed, including a well-equipped kitchen and a lovely private terrace. The host was responsive and helpful, with clear instructions that made check-in and communication easy. Overall, a great experience—comfortable, well-located, and excellent value. Highly recommended for groups visiting Bordeaux..

B
Booking.com Google

😊: Ideally located on a quiet street, it was just a short walk from shops, restaurants, and major attractions—perfect for exploring the city without a car. The apartment was clean, modern, and very comfortable for our group of eight. It had everything we needed, including a well-equipped kitchen and a lovely private terrace. The host was responsive and helpful, with clear instructions that made check-in and communication easy. Overall, a great experience—comfortable, well-located, and excellent value. Highly recommended for groups visiting Bordeaux..

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