😊: I did'nt like anything here!!!. 😢: Our experience with this accommodation was terrible from start to finish. We messaged the host, but a chatbot kept replying—and it was incredibly stupid; it failed to fulfill a very simple, legitimate, and reasonable request! When we arrived at the room, we were met with an unbelievable sight: it was absolutely filthy, and there was even a pair of used underpants lying on the bed. My daughter called the host, who simply admitted that they hadn't managed to clean the room. They told us to find other accommodation and said they would speak to Booking the next day to issue a refund; so, at 10:30 PM—having just arrived from another country with our suitcases—we had to scramble to find somewhere else to stay! Since then, I’ve messaged both the host and Booking several times, but nothing has happened so far. The most interesting part is that Booking hasn't responded at all, even though I’ve messaged them three times. I eventually called customer service, and after I explained the whole situation, they replied saying they would take action—yet to this day, nothing has happened!.
Paris & Disney - 5 mins from Train Station - Champs Harmony
Villa · Champs-sur-Marne (77)
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À propos de Paris & Disney - 5 mins from Train Station - Champs Harmony
Appartement • 6 personne(s) • 3 chambres • 4 lits
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Avis clients (27)
😊: Very nice and calm neighbourhood, spacious apartment.. 😢: Very basic or non existing toiletries, poor customer services, fans not provided in the heat, messages not responded to..
😊: Very good location in peaceful neighbourhood, close to RER station and beautiful palace. Nice apartment for family staying - three bedrooms, two toilets. Good value for money for visiting Disneyland and Paris.. 😢: Apartment has to be cleaned better, especially inside kitchen cabinets..
😊: The accommodation was good, especially as it met our needs for a 3-bedrooms place to stay.. 😢: Renovation noise in the neighbourhood..
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