Good stay in the appart hotel with everything needed except a coffee machine. The area was a bit too industrial but it worked for our stay.
Appart'Hotel Garden & City Rousset
Villa · Rousset (13)
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À propos de Appart'Hotel Garden & City Rousset
Location de vacances • 3 personne(s) • 1 chambre • 2 lits
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Avis clients (1062)
Good stay in the appart hotel with everything needed except a coffee machine. The area was a bit too industrial but it worked for our stay.
We stayed for 4 nights. Slept very well, beds were good and location very quiet. Overall building is 'tired' and needs a refurb badly. Also badly managed - silly things like no soap in the bathrooms but loads of towels, very few cooking items making the kitchen unusable. Swimming pool looked dirty (we decided not to chance it). All things that a little money and better management could easily fix.
We stayed for 4 nights. Slept very well, beds were good and location very quiet. Overall building is 'tired' and needs a refurb badly. Also badly managed - silly things like no soap in the bathrooms but loads of towels, very few cooking items making the kitchen unusable. Swimming pool looked dirty (we decided not to chance it). All things that a little money and better management could easily fix.
Nice place to stay very clean and quiet
Stay there 2 nights My car window is broken And cost me £2000
A bit dated and worn interior; cleaning staff was not very detail oriented - non-smoking rooms, but not really enforced... Front desk staff speaks English. Location is great for road trips to Aix, other Provence hot spots and proximity to St. Victoire, but in a semi-industrial area. Close to a couple of banks, gas station, Lidl, McD, and a few local breakfast spots. Not a bad value for the price.
A bit dated and worn interior; cleaning staff was not very detail oriented - non-smoking rooms, but not really enforced... Front desk staff speaks English. Location is great for road trips to Aix, other Provence hot spots and proximity to St. Victoire, but in a semi-industrial area. Close to a couple of banks, gas station, Lidl, McD, and a few local breakfast spots. Not a bad value for the price.
We stayed in the area for a whole week and the hotel was perfect as a home base. The air conditioner was exceptional in the unprecedented heat for the whole week. We had lots of room to spread out and actually unpack which is a treat when travelling. It would have been nice to have a mirror in the bedroom and a bedside table with a lamp beside the sofa bed in the living room
This hotel is housing long term residents. There were multiple families staying in the rooms adjacent to us who were loud all night. While the hotel is spacious, it is not nice and did not feel safe. We had confirmed a non-smoking room. The room smelled of stale smoke. It was very gross. When we arrived, the staff stayed on what I believe to be a personal phone call for more than 5 minutes without acknowledging me. She then asked me to sign a release, which was written only in French and informed me that I was allowing them to take damage costs directly from my credit card. I was forced to sign the document that I could not read but felt it necessary because we did not have alternative plans and would have lost the cost of the room because of the cancellation policy. On departure, I was REQUIRED to CLEAN THE BATHROOMS! I did so because I did not want to pay extra costs. The experience was disappointing. We were in the room for less than 12 hours and could not get out of there soon enough.