Garden & City Clermont Ferrand Gerzat

We had difficulty getting in to the property as we were not sent a code for the main gates. The reception was supposed to be open until 8 pm. We got there at 7 pm and it was closed therefore there was no food drinks or anything available. The accommodation itself was adequate, but a strange layout with a bathroom upstairs and a toilet downstairs. And terrible smell coming out of one of the kitchen cupboards would not stay at this property again.

The check in process and communication from the hotel was really poor. With four young children it was a really awful experience and wouldn't recommend.

We arrived very late at the hotel. Fortunately, we already called the hotel evaluering the day, otherwise we wouldn’t have been able to enter. Once there, the apartments were ok, but cleaning was horrible. There were numerous stains on mattresses, hair and dirt under linen and mattresses, hair and dirt on floors. Worst of all, we found a crawling bed bug and evacuated right away to sleep in our car instead!

An ok stay for one night. Rooms quite basic but clean. No pans to cook things in the oven but otherwise kitchen well equipped.

All around very functional, easy access from motorway, warm welcome. Furniture average although comfortable beds.

Spacious accommodation, clean, could do with a bit of tlc , but for 2 night stay in way to Spain ideal. Location was excellent 2 minutes from peage station 15 minutes from Clermont-Ferrand city ; Aldi and Lidl 5 minutes

Une amélioration au niveau de la literie serait bien.

Une amélioration au niveau de la literie serait bien.