Résidence La Garenne à La Grande Plage, vue mer, piscine et parking privé, 6 personnes

😊: We were met by the host who greeted us with a smile. She showed us around the property and explained heating/water etc before leaving. We needed to let her know the appprox. time we would depart and when we did she was there on time as promised.. 😢: No comment..

😊: Great location and the owner and agent were really helpful. 😢: Nothing.

😊: Close to the beach.. 😢: We had arranged with the owner to meet at 3pm and there was no one around, there was no numbers on the doors or inside on the bells, we were at a complete loss. the owner never answered my calls or texts, I rang Booking.com and the guy was going to call the owner and get back to me, nearly an hour later, still waiting for someone to turn up I call Booking.com again and the woman said hold on while I call the owners, waited and waited, in the mean time my husband who kept walking around the car park saw a woman in a car, she looked like she may have been looking for someone so he approached her and it was her, she didn't speak any English, which was stated on the booking. The pool was not open and there was no veranda, I messaged the owner with all my concerns and she never replied. I would not book again..

😊: Sophie(on behalf of the owner) met us as arranged and introduced us to the property. Hand over was straight forward as we have visited last year but the hot water and central heating controls turned out to be a bit hit and miss.....instructions in English would help. The property is fundamentaly aimed at French vacanciers. Private car parking a big plus. Location is perfect.. 😢: No Hot water and CH instructions in English. No beer type glasses..

😊: The location for the Grand Plage and the town of SGXV is excellent. We liked the fact we had a marked parking space which saves a lot of hassle as parking around here is tight at the best of times. We enjoyed the view of the sea albeit probably not a good as a few floors up in the block. The layout is fine and easy to get around as it’s all on the same level….no accessibility issues. Patrice gave us a warm welcome and showed us how to operate the various pieces of equipment cooker etc.. 😢: Nothing really that hasn’t been mentioned in previous reviews. Some written instructions for the microwave would be helpful and an upgrade of the cutlery is needed..