Hotel.sarlThis listing is a FRAUD. We left after 30 minutes. It is filthy and looks NOTHING like the pictures. The kitchen window has a huge crack running through it. It will shatter at any minute. After paying in full, I received an email that sheets and towels were not included but that I could "rent" them when the listing clearly stated "no hidden fees". These old, stained, tattered sheets came crumpled in a bag. They didn't even make the bed so a large urine stain was visible. Every single inch of this property is stained and dinged. It is disgusting. I sent the host the images and asked various times for a full refund given how deceitful this listing is, but was ignored. This listing is in clear violation of everything VRBO is supposed to stand for. This is the 1st time I've ever left a negative review, left a property after 30 minutes or requested a refund.
Résidence Les Sapins
Villa · Courchevel (73)
Photos : Google — susceptibles d'être soumises au droit d'auteur.
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À propos de Résidence Les Sapins
Appartement • 4 personne(s) • 1 chambre • 2 lits
Informations mises à jour le .
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Avis clients (125)
This listing is a FRAUD. We left after 30 minutes. It is filthy and looks NOTHING like the pictures. The kitchen window has a huge crack running through it. It will shatter at any minute. After paying in full, I received an email that sheets and towels were not included but that I could "rent" them when the listing clearly stated "no hidden fees". These old, stained, tattered sheets came crumpled in a bag. They didn't even make the bed so a large urine stain was visible. Every single inch of this property is stained and dinged. It is disgusting. I sent the host the images and asked various times for a full refund given how deceitful this listing is, but was ignored. This listing is in clear violation of everything VRBO is supposed to stand for. This is the 1st time I've ever left a negative review, left a property after 30 minutes or requested a refund.
No bedding, no towels, it was not specified at hotel’s services description that I have to carry on my own. Poor cleanliness. Heating not operating, only two small electric heating elements available. Bad smell in general, but specially coming from the bathroom. The residence showed attentive to my complaints and kind in answering and understanding them in order to investigate and correct.
Très bien<br>#128578; Adresse, terrace
Très bien<br>#128578; Adresse, terrace
Eccellente<br>#128578; Tutto
Ottimo<br>#128578; Location<br>#128577; Niente
Ottimo<br>#128578; Location<br>#128577; Niente
Außergewöhnlich<br>#128578; Alles bestens:)vielen Dank!!
Außergewöhnlich<br>#128578; Alles bestens:)vielen Dank!!