Accueil Villa Grand Est Marne Aÿ-Champagne Secret Garden
VILLA

Secret Garden

Villa · Aÿ-Champagne (51)

4,3 31 avis Google
Secret Garden — Villa

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À propos de Secret Garden

Appartement • 2 personne(s) • 1 chambre • 1 lit

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Avis clients (31)

Avis Google
4,3
31 avis
5★0
4★0
3★0
2★0
1★0
B
Booking.com Google

😢: Unfortunately, I cannot recommend Secret Garden based on the way my reservation was handled. I booked my stay several weeks in advance, specifically looking for a peaceful and quiet place as I was travelling to the area for work. The garden and quiet surroundings were important reasons why I chose this property. Only a few hours before my scheduled arrival, the owner informed me that a private event for a large group would be taking place on the property the following morning. What I found particularly unacceptable was that, according to the owner herself, the event had been planned well in advance. When I explained that I needed peace and quiet to rest before work, I was told that I could simply stay inside the apartment and close the door. I did not initially ask to cancel. I only wanted to know whether I would still be able to rest peacefully. Nevertheless, the situation ultimately resulted in the cancellation of my stay. I was therefore left, only hours before travelling, urgently searching for alternative accommodation in an area where availability can be very limited on weekends. It caused considerable and completely unnecessary stress. Had I known when booking that a large event was already planned during my stay, I would never have booked Secret Garden. I am sharing this because I would have wanted to know about an experience like this before making my own reservation. Future guests deserve to know how confirmed bookings may be handled, especially when choosing this property for its peace and quiet..

B
Booking.com Google

😊: Efficient communication by the owner herself, as soon as we booked. Soundproofed, recently renovated, heatwave proof 39 Celcius outside temperature (apartment was well enough insulated to cope without unhealthy airco). Walking distance close to good restaurants, food and bakery. Bike garage available.. 😢: Nothing worth mentioning. I you want, maybe an electric fan, but that was just because of the European heatwave which hit everybody..

B
Booking.com Google

😊: Fully equipped kitched (very usefull if you don't find an open restaurant like us) + the garden. Very responsive owner. Although it's mentined in the description that there is no parking, we parked just in front of the house in the street, super convenient.. 😢: -.

B
Booking.com Google

😊: The apartment was very good all round and enjoyed Garden area..

B
Booking.com Google

😊: Close to everything, lovely apartment, terrass with confortable lounge chairs. Excellent host who did everything to make us feel welcome. We want to come back!. 😢: -.

B
Booking.com Google

😊: Everything. Isabelle was the most amazing, kind host and always very easy to contact. The location of the apartment is perfect. We loved everything about our stay here and hope we can come back again soon..