Appartement avec 2 chambres à coucher pour 6 personnes

😊: Good location, close to public transport and supermarket, spacious accommodation.. 😢: Uncomfortable due to poor, dirty and old furniture that was not fit for purpose. The fans were broken and insufficient the level of heat in the apartment. The bathrooms had no ventilation and the toilet seat was broken. In the kitchen, there was no kitchen paper, only one tea towel and no bin bags provided, in spite of messaging the property managers..

😢: The oven was very dangerous not good access to oven. The place needs upgrading and was very dirty. The outside furniture is all broken and also alot of the furniture inside is very worn. I would not recommend this place at all. I paid extra for an early arrival and was told I would get the money back and have had nothing..

😊: Not sure where to start. Let’s mention the positives first. The apartment itself is really nice and spacious, in a nice building with an elevator, in a very safe part of Lyon, very warm in winter with a large living room, two full bathrooms, nice for a bigger family with kids. Location is perfect as well, close to the park, the metro and the center. Check in process was easy via self checkin.. 😢: Speaking of the negatives, the hosts are absolutely inadequate, there’s basically no real host assigned to the apartment. They operate an AI host messaging system with predefined scripted robotic answers and are unable to offer any real help if you happen to need something. There were some issues we faced, the baby cot was not assembled and lacked sheets and bedding and a mattress. The sofa bed in the second bedroom didn’t have sheets and blankets as well. The reply from the host was that “everything is provided” and that they refuse to provide a mattress for a baby since it’s “forbidden by law”. Toilet and shower was leaking. The amenities are minimal, there aren’t even trash bags available, shower gels are limited to 4 tiny single use packets (for 4 days for 5 people). We have repetitively asked the host for bedding for the baby cot and second bedroom, no response or robotic response about mattresses forbidden for baby cots. This is just ridiculous nonsense, we would like to see the host sleep without a mattress as well on the plastic bed frame. We also asked for a late check out due to our small baby needing a nap before the flight for which we offered to pay an additional fee for extra day and received zero response. I’m a host myself and have traveled to hundreds of places but have never seen such a careless unresponsive host service. This lack of service from the host management company leave a really poor impression at the end. If the host management company changes, it could be a really great apartment, but definitely don’t recommend it to anyone as is, especially with the price which isn’t cheap at all. Oh yeah worth noting that the AI spam continues long after the booking is completed where they keep sending you robotic messages begging for a 10 star review. NOT recommended, unless you’re ready to take a chance staying in a generally nice apartment without a real host, who will not help should you face any issues..

😊: Nice spacious apartment Location close to Tete D'or park. 😢: Cleanliness could be better overall - dirty floors, blocked shower drains Parking is difficult - very expensive street parking, host told us which parking garage to use but we couldn't find the entrance until host replied our message the next day.

😊: Location. Had 2 bathrooms which was great for the 5 of us.. 😢: They asked for a €800 bond which ended up being nil but didn’t know that at the time. They also asked for extra €25 for insurance to cover broken plates etc. I would have thought they should have own insurance to cover this. Was all extra emails and admin we didn’t need while on holiday..

Bad<br>#128578; Location<br>#128577; The flat was nothing as described in the pictures,it was dirty,smelly and the wooden floor was sticky,the bath drain was blocked, the only thing was good about this flat the location beside that I don't recommend any body to stay .

Grand appartement idéalement situé<br>#128578; Appartement très bien situé près des commerces, des transports et du parc de la tête d'or. L'appartement est également très bien équipé et parfait pour une famille avec 3 enfants.<br>#128577; L'appartement donne sur une grande rue donc un peu de bruit à prévoir. Parking très cher en bas de la rue donc il faut garer sa voiture plus loin.

We still had a wonderful...<br>#128578; Quite location and near to the Park Tête d‘Ore. The beds were comfy and the kitchen beautiful. We loved the balcony and our neighbor‘s cat Baloo. She came to visit couple times.<br>#128577; The kitchen is missing some pots and pants, the showers both have problems with clogged drains and need some renovation. Unfortunately the apartment was not clean, the windows were filthy, the Kitchen and table dirty and dirt under the beds.