The house and gardens are beautiful and very spacious. The kitchen was new and modern, well stocked with all amenities. There is a pool however, when we were there there was an issue with this so the water levels were quite low. We told the property manager about this at the beginning of our stay and said we could top up the water level with the water house, something they were happy with. They didn’t come over to check the issue however. There were also ducks and a goose living in the garden and unfortunately there were a lot of bird droppings everywhere which we needed to remove occasionally due to this being next to the pool and entrance. The house does not have air condition. We stayed there 5 days end of May in the middle of a heat wave and it was almost unbearable hot on the top floor where the majority of beds were. I don’t think this would be an issue with temperatures below 30 degrees however. Overall we really enjoyed our stay there even with the trouble sleeping due to the heat. My main criticism lies with the management as they showed very little interest in us while we were there. They could not help with bedlinen for a spare mattress we would like to use to sleep downstairs. They ignored our concern about the heat and never came over to check the swimming pool until after we had left. Only then did they come over and wanted to blame us which was unfounded and very surprising and unpleasant. I would not stay there again due to this.
Spacious 320 m² Country Manor with Pool, WiFi & Gardens
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À propos de Spacious 320 m² Country Manor with Pool, WiFi & Gardens
Location de vacances • 10 personne(s) • 4 chambres • 4 salles de bain
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We were delighted with the ease of communication with Florence who had done a rapid turnaround from the previous clients and was willing to meet us in person had we needed help with anything. The kitchen was great, it had everything we needed and apart from a couple of drawers which had some crumbs and debris in them from previous guests, that had been overlooked in the cleaning process prior to our arrival, the kitchen was perfect. A few things were rather well-worn so we bought a couple of new knives and cutting boards to leave for the next guests but apart from that, it was absolutely wonderful and perfect, and felt like a real home from home. We absolutely loved everything about the house which was more beautiful than we had expected, and contained some lovely things that were necessary to remove from the reach of babies, that made us feel welcome and respected as guests, and added to the sense that Rousse felt like it was "ours" fir the time we were there. We were amazed by the phenomenal, incredible, garden that added at least 10 stars to the experience. We felt truly welcome and sincerely grateful for the sense of being privileged to spend family time in a house, garden, and community that literally exceeded our dreams and expectations. We would really love to return if possible because we can't imagine a better experience as a family with several tiny children.
Fantastic holiday in an extremely comfortable and spacious house. Gardens were beautiful and our extended family of three generations had a fabulous time.