Studio chaleureux Centre Ville

😊: The town centre location is good and the town itself is lovely.. 😢: I don't believe that any cleaning had been done. The bathroom and kitchen area were not clean and the bedding was very worn and also did not look clean. The bedding was not as pictured in the property details, there was a thin quilt and two very thin cushions for pillows. The bed itself is some sort of folding bed base, was small and offered no support. There was mouldy food left in the cupboard, presumably from a previous guest. The shower was mouldy. We decided not to stay and left immediately. I straight away informed the host and requested a refund, which he has refused. I also contacted Booking.com customer service (twice) but they have not responded. This is a low cost, basic option so I don't expect luxury, but cleanliness is a basic requirement..

😊: The location and price. 😢: Its old and dingey apartment, damp smell in apartment and entrance hall. Felt damp when waking up on bed..

😊: Central location, ease of checkin via lockbox. Wi-Fi..