😢: We were extremely disappointed with this accommodation, especially considering its good reviews. The apartment was not properly cleaned: the shower and shower screen were very dirty, there were dead insects on the floor, some furniture was damaged, and the general condition felt old, dirty and poorly maintained. Even the toilet paper and washing-up liquid were almost finished when we arrived. The worst problem was the extremely strong smell of faeces. The smell was unbearable and made it impossible for us to sleep there. We had to leave the accommodation that same night. We contacted the host about the cleaning, but unfortunately his response was completely inappropriate. He told us “C’est n’importe quoi” and later “Je pense que vous êtes un peu malade 😒😒”. We have screenshots of the conversation. We contacted Booking and opened a complaint because we simply could not stay in these conditions..
Studio cosy au RDC parking privé, térasse, wifi
Villa · Alençon (61)
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À propos de Studio cosy au RDC parking privé, térasse, wifi
Appartement • 4 personne(s) • 1 salle de bain
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Avis clients (99)
😊: Everything. 😢: All good.
😊: Small, comfortable and convient, close to motorway.. Simon is very responsive and helpful. Good for a night or two. Its quiet and bed is comfortable. Secure parking on site.. 😢: The que isn’t the best and there are no restaurants near by, you need to go into Alençon which is walkable or else there is a bus or drive. Window is the patio door so at night not ideal to get air..
😊: Location was good. Secure parking a bonus. 😢: Wi-Fi didn’t work.
😊: Lovely ground floor apartment and secure parking as we had our electric bicycles on the rear bike rack. 😢: A little confusing regarding the collection of the key but all was sorted - probably our fault as we arrived earlier than we expected.
😊: The apartment was convenient and comfortable everything was great. It had everything we needed. I especially liked the ceiling lights that you can control with a remote. Even though it’s a studio, it didn’t feel cramped at all; the space is organized really well. There’s also direct access to the terrace, so you can step outside and go straight to your car in the private parking.. 😢: Nothing worth mentioning overall it was a very good stay.