Hotel.sarl
B
Booking.com Google
😊: Metro was near. 😢: At first our towels were with holes, at second we have 2 chairs and one chair was broken , we didn’t have soup, iron,shower gel and normal towels, I called the customer support but they didn’t answer me at first day, at second day I called them but the guy can’t speak English or Germany and he didn’t know anything and didn’t help me with our problems and he show me that he don’t give a fuck about our problems, he said somebody come to you in another day but nobody come to us, I think it’s not fair and it’s bad service.