Studio Spoerry YourHostHelper - One-Bedroom Apartment

😊: boat passes and parking spot. 😢: no airco and no dishwasher.

😊: boat passes and parking spot. 😢: no airco and no dishwasher.

😊: Good location, quiet area, with a café, a shop, and parking available nearby. 😢: Absolutely not friendly and not professional communication from the owners/agency side. There was no air conditioning during the summer heat, with temperatures around 35°C. The entrance door was absolutely not secure — there was only a basic lower lock, and no key was provided for the upper lock. When booking, we indicated our arrival time according to the check-in hours stated in the listing. However, we were then told that the owners had another apartment in a different city where guests were also staying, and that they would be away to host them. This is absolutely unacceptable. The owners/agency should have planned for this in advance and arranged to meet their guests, rather than trying to set a check-in time based on when it was convenient for them. On top of that, we were given different contact details in the messages, which resulted in us spending an hour trying to figure out who was actually responsible and whom we should communicate with. At the same time, the agent and several other people communicating with us via WhatsApp reminded us 4–5 times, very insistently, not to forget to provide the cash deposit. Eventually, a third person came to meet us and check us in, but he did not speak any English at all. It was very difficult to ask questions and communicate with him, and we had to spend additional time using a translator. Obviously, we were tourists and do not speak French, so this made the check-in process unnecessarily difficult. As for the apartment itself, it is just an ordinary, old apartment without any particular charm or luxury. I would say it is suitable for no more than 2–3 nights. At check-out, the owner or agent inspected the apartment so thoroughly that I felt very uncomfortable. He lifted the sofa and checked the bedding we had slept on, counted all the towels, checked the fridge, all the cupboards, the balcony, etc. We had cleaned everything and there was absolutely nothing to complain about..

😊: Good location, quiet area, with a café, a shop, and parking available nearby. 😢: Absolutely not friendly and not professional communication from the owners/agency side. There was no air conditioning during the summer heat, with temperatures around 35°C. The entrance door was absolutely not secure — there was only a basic lower lock, and no key was provided for the upper lock. When booking, we indicated our arrival time according to the check-in hours stated in the listing. However, we were then told that the owners had another apartment in a different city where guests were also staying, and that they would be away to host them. This is absolutely unacceptable. The owners/agency should have planned for this in advance and arranged to meet their guests, rather than trying to set a check-in time based on when it was convenient for them. On top of that, we were given different contact details in the messages, which resulted in us spending an hour trying to figure out who was actually responsible and whom we should communicate with. At the same time, the agent and several other people communicating with us via WhatsApp reminded us 4–5 times, very insistently, not to forget to provide the cash deposit. Eventually, a third person came to meet us and check us in, but he did not speak any English at all. It was very difficult to ask questions and communicate with him, and we had to spend additional time using a translator. Obviously, we were tourists and do not speak French, so this made the check-in process unnecessarily difficult. As for the apartment itself, it is just an ordinary, old apartment without any particular charm or luxury. I would say it is suitable for no more than 2–3 nights. At check-out, the owner or agent inspected the apartment so thoroughly that I felt very uncomfortable. He lifted the sofa and checked the bedding we had slept on, counted all the towels, checked the fridge, all the cupboards, the balcony, etc. We had cleaned everything and there was absolutely nothing to complain about..

😊: Relatively good location although you need a car to go anywhere. 😢: The flat was not properly cleaned, with hair in the towels and bed. Even worse, there is no air conditioning, which is an issue given it is routinely as hot as 35 degrees in the South of France (it was 39 degrees when we visited, which means we could not sleep and eventually left early). This should be explicitly mentioned in the listing , the fan was old and could barely provide any relief. The hosts attitude was unfortunately also very dismissive, essentially telling us "we should not be complicated". Lastly, there is a 300 eur cash deposit (never seen that before), without any contract or guarantee. Essentially up to the host when and if these will be returned, no protection for the renter..

😊: Relatively good location although you need a car to go anywhere. 😢: The flat was not properly cleaned, with hair in the towels and bed. Even worse, there is no air conditioning, which is an issue given it is routinely as hot as 35 degrees in the South of France (it was 39 degrees when we visited, which means we could not sleep and eventually left early). This should be explicitly mentioned in the listing , the fan was old and could barely provide any relief. The hosts attitude was unfortunately also very dismissive, essentially telling us "we should not be complicated". Lastly, there is a 300 eur cash deposit (never seen that before), without any contract or guarantee. Essentially up to the host when and if these will be returned, no protection for the renter..

😊: Excellent location. Balcony was nice to have some meals. Flat large enough for 2 single people. Basic furnishings but adequate. Good shop nearby. Nice restaurant next door whose staff helped us locate the concierge, who was helpful and friendly. Car parking space complicated as somebody random had parked there. She sorted it out. So all in all a good holiday.. 😢: As it was a busy weekend concierge was a little late. We did not like that we had to pay the deposit in cash. It felt a little risky. But our concierge returned everything and on time. On entering the building and also in the flat the smell of stale smoke was overpowering. Luckily it was warm so we could open the French windows all of the time when we were in..

😊: Excellent location. Balcony was nice to have some meals. Flat large enough for 2 single people. Basic furnishings but adequate. Good shop nearby. Nice restaurant next door whose staff helped us locate the concierge, who was helpful and friendly. Car parking space complicated as somebody random had parked there. She sorted it out. So all in all a good holiday.. 😢: As it was a busy weekend concierge was a little late. We did not like that we had to pay the deposit in cash. It felt a little risky. But our concierge returned everything and on time. On entering the building and also in the flat the smell of stale smoke was overpowering. Luckily it was warm so we could open the French windows all of the time when we were in..

Bien<br>#128578; Emplacement bien placé et agréable<br>#128577; La literie et le manque de climatisation

Bien<br>#128578; Emplacement bien placé et agréable<br>#128577; La literie et le manque de climatisation