Studio tendance - Chambéry

Fantastique<br>#128578; Tout etait bien<br>#128577; Rien

Très bien<br>#128578; La disposition du studio L'emplacement du studio<br>#128577; Un peu trop près de la voie de chemin de fer.

Très bien<br>#128578; Très bel appartement.<br>#128577; Literie de 13 cm peu confortable

😊: Not a lot really. 😢: On 25 March 2024, another viewer wrote "Difficultés à faire tourner la clé dans la serrure de la porte depuis l'intérieur de la chambre.", translated "Difficulty turning the key into the door lock from the inside of the room". On 9 April 2024, the ability to turn the key from the inside was so bad that it could take 15-20 mins to unlock the door. The host had clearly not reacted to this previous review. On the night of my planned stay, the contact for the room was responsive but unable to visit and rectify the problem. I left the apartment as soon as the door was unlocked and reported the issue to Booking.com, requesting a full refund as the apartment was clearly a fire/safety risk. Booking.com's pathetic response was to offer me a pitiful goodwill gesture payment, which I immediately confirmed to them was unacceptable. The room also had a smell of damp or gas, or some other unpleasant odour. The outdoor key safe was very confusing to find and very difficult to open/close the safe in a confined space - also reported by the reviewer on 24 March. I see the room is still available to book. I wouldn't touch it until the host confirms the issue with the key has been resolved..

Formidable<br>#128578; La propreté de l'appartement et le calme<br>#128577; R A S