Suite Cathédrale haut de gamme + parking couvert

😊: The location is great, within walking distance to downtown Rouen. The mattresses were very comfortable. 😢: We received three different messages with three different PIN numbers before getting the right one to enter the building In the apartment there was no soap in the bathroom although soap was explicitly mentioned online. There was no brush to clean the toilet In the washing machine, someone had left wet laundry. But the worst is yet to come: during our stay, someone sneaked unannounced in the apartment to empty it. Unbelievable! The freezer was so iced up, one couldn’t open the doors to use it. The towels were all very smelly as if they had not been washed at high temperatures or dried properly. By chance we met some of the cleaners who exchanged them. The towels we then got were better but not great. Still somewhat not very fresh. Access to the building to load or unload the car on arrival is very difficult. Beware of the construction going on in the neighbouring streets..

😊: Great location. 😢: Getting luggage up and down the stairs was difficult.