Suite Piano

😊: The high ceilings and the keyless entry were the only positives. 😢: The fact that we could not check in until 5pm. The room was dirty and the bed bowing in the middle. No soundproofing whatsoever (being next to a train line and a main road) which was problematic. There was no soap provided in the shower room. The windows were stained and damaged. There were holes in the wall where a mirror had clearly been ripped off. The cupboard to hang clothes came with 2 coat hangers... but no rail to hang them from. The bin was broken and had clearly been damaged multiple times by a previous guest. The 'kitchen' area was very dirty, and had very little in terms of useful utensils. We could hear every step and cough from the rooms either side of us the entirety of the stay. The location, although close to the railway station, was an area I would not recommend walking alone after dark. Guests would be far better off paying the extra 10-15% and staying at the Mercure just 100m down the road. I can safely say this is by far the worst 'hotel' I have stayed in across europe. I genuinely believe we would have been more comfortable staying in a garden shed..

😊: Stay away from this place!. 😢: We paid for one night, didn't sleep there. Because code on the door didn't work to 'Petra', and we didn't get help. The woman hang up the phone, we was outside the door for more than one hour. We have video of the problem, but it's ignored and they keep our money. We had to book a hotel room, and our money is not paid back from this place. We have tried to get help from booking.com but we have not get help from them either..

😊: Good location, valuable for the price.. 😢: Smoking odor, not well equiped, but ok for a very short stay..

😊: Location, comfortable bed and linens, quality clean shower , Comfortable furniture and kitchen, although small ,Convenient temperature regulation. 😢: Soundproofing is not very good, but it's not critical for me. Late check-in.

😊: Shower was ok.. 😢: Be aware they wouldn't give us access to the key lock code until we paid a €300 bond - this being after we'd paid for our accommodation. This was not advertised - we wouldn't have booked if we'd known. Bed needs new mattress. Photos cleverly photoshopped. Extremely close to train track, not train stop..