Suite Saint Rome

😢: The experience I had with this host was horrific. We arrived at the property to find the bed completely broken. During our stay the kettle also leaked all over our things and completely soaked them. I contacted the host to arrange some form of compensation, and he said he would give us a discount on our stay. I agreed to this, assuming that he would be reasonable as one of us had to sleep on the floor, but he proposed a refund of 25 euros on a 150 euro stay! i expressed my disappointment and he said this was the best he could do, due to the “rules”. i called booking.com to clarify is this was true and they informed me that these were rules he had made up himself! the worst experience i’ve had with a host on booking.com, definitely would not recommend!.

😊: Close to the city center, authentic house. 😢: Smells on the house stairway.

😊: The quirkiness and how central it was. Wi-Fi, television and shower worked well. Good communication with the owner.. 😢: We were lucky the fan wasn’t quite necessary because it was way too loud for a small space and it would have made it impossible to sleep. There were no pillows or pillow covers for the couch bed and an extra sheet was needed. A new couch bed really needs to be purchased , it is NOT fit for purpose. The floor was not cleaned properly and covered in a greasy residue which unfortunately made the otherwise clean apartment feel grubby..