😊: Nothing, I don’t have chance to stay due host bad communication. 😢: We booked this property for a one-night stay because we planned to spend the entire day at Disneyland. I had already entered our estimated arrival time when booking, but the host said we had to collect the key at 6 pm. I asked if the key could be hidden somewhere because we couldn't leave the park just to collect it. The host said he was working and couldn't wait, so he agreed to hide the key, but then told us we would have to wait for another resident to open the front door for us. I explained that I was travelling with children and that, if this wasn't possible, the booking shouldn't have been accepted without a key box or a proper self-check-in option. I asked for a refund, but it was refused. Overall, it was a disappointing experience. The host wasn't flexible or helpful in trying to find a solution. If you're planning to spend just one day at Disneyland, I wouldn't recommend this place..
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Villa · Neuilly-sur-Marne (93)
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Appartement • 4 personne(s) • 1 chambre • 2 lits
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