Urban Flat 17 - Pretty 3 BDR Flat in Paris Montorgueil

😢: I don't know how good or bad this apartment actually is because they overbooked our room and only warned us one hour before check-in that we could not have the apartment we had reserved 4 MONTHS in advance! They offered us an "upgrade" to a supposedly more expensive apartment... It was still under renovation, full of dust everywhere, and most outlets were not even fully installed. It was on a ground floor with no natural light, and all the chairs were damaged. Total nightmare!.

😢: *Day-of-Arrival Host Cancellation – Unreliable and Unprofessional Avoid this company at all costs, especially if you are travelling as a family. We booked their central Montorgueil apartment for a large family group of 8, including young children and an infant. On the exact day of our arrival, the host messaged us claiming the property was unavailable due to a "technical issue" and attempted to force us into a completely different, much less central neighborhood, telling us it was an upgrade when in fact it was a downgrade! Then they took ages to reply to e as I was leaving the house to drive to the airport. When we refused to accept the location downgrade, they cancelled our booking entirely on our travel day after we spoke to a booking.com agent as we were now at the airport about to get on our flight. This left a vulnerable family with a baby completely stranded at an airport past midnight in a foreign city with nowhere to go. Their communication throughout this ordeal was stressful, manipulative, and incredibly unprofessional. They showed zero duty of care for our safety or well-being. Do not risk your holiday or your family's safety with Urban Flat in Paris. I also concluded that they offered this property at a higher price just days before we were going to stay there claiming it’s still available for the dates when we were to stay there. Very unprofessional and a money making business!.

😊: Enough sleeping places. 😢: Only for large groups of course. Beds are stiff but good price to quality..