Villa Tessa for 14 people with private pool sauna and gym close to Aix en Provence

I have an existing complaint...

Lovely pretty villa but a...<br>#128578; Overall the villa was very pretty with a great size pool and Loads of space for the kids to run around and play hide and seek! The area was lovely and close to Rognes village to get small supplies for the house.<br>#128577; We couldn’t lock one of the doors which we were not happy about as we have young kids in the villa and expensive items. The pool went green half way through our stay and we had to maintain and fix it all which also meant we couldn’t use it for 24hrs and when we only have a week there it is a real shame! Not enough mugs/cups and baking trays for amount of people staying, microwave didn’t work and dishwasher half broken. The large bed in the big room dipped massively in the middle which was ...

We do not recommend renting...<br>#128578; A company of nine adults - myself and my partner, my four daughters and their partners ( four couples and one single person). We rented Villa Tessa for 10 days in the beginning of July 2023. Until arriving at the property everything had run smoothly and professionally. One of my daughters and her partner arrived at the villa first and were met by the MG person, who was in a hurry and took them on a speedy tour of the house. We arrived a few hours later in the evening. During that evening ...<br>#128577; In the three remaining bedrooms (in the newest part of the building) the air condition, was not working. After a lot of text messages, someone came to look at it on the fifth day of our stay. He changed parts in all three units and fixed it for us. We were really happy about that but five days is a lot in a ten day stay and this should have been working up on arrival. One of the toilets in this part of the building was broken. It wasn’t possible to flush and the couple who stayed here had to ...