We visited Zeno during vacation and expected a “apartment hotel” but is not a hotel - it is a privately owned nursery home who rent out empty apartments.
You pick up your breakfast in the nursery home dining room, and are asked to eat in your room.
Our room was dirty.
Reception lady was very friendly trying to help.
Not at all what we expected and we were embarrassed to enter “other people’s” home and feel a kind of disrespect just walking in/out privacy of older and not healthy residents.
R
Romain Google
Séjour unique, hors du temps.
R
Romain Google
Séjour unique, hors du temps.
A
Amandine Google
Petit studio parfait, tranquille
K
Kizuki Google
The staff were very friendly and helpful.
K
Kizuki Google
The staff were very friendly and helpful.
e
eric Google
Très bien pour tout
Propre et confortable
e
eric Google
Très bien pour tout
Propre et confortable
A
Alexandre Google
Très bon séjour, confortable et très propre.
A
Alexandre Google
Très bon séjour, confortable et très propre.
a
anna Google
Ummm just no. Creepy place.. I'm not sure whose plan this was, but it felt like a combined institution/senior facility with a hotel? Just don't mix the two maybe? Windowless hallways and depressing clinical looking rooms. We only stayed one night as we were just passing through but yeah, probably look elsewhere...
G
GHISLAINE Google
The hotel is quite central, and the closest tram stop is the "Grand Rex". We stayed in the standard studio which was, effectively as advertised, spacious with access to a private balcony. Staffs and residents were all friendly. The place is overall fresh and clean.
However, there are a few points which needs addressing and they are as followed:
1. The bed wasn't comfortable. A bit cranky with a thin mattress which made it uncomfortable. I have noticed a few poor reviews related to the beds, therefore I think that management owe to be looking into this as sleeping comfort is a bare necessity for any guest.
2. The room was unpleasantly warm during the nights, we were hoping for some sort of mobile or ceiling fan, to be available in the room.
3. As this hotel is central, please be mindful of the constant hustle and bustle noise, especially if you keep the balcony door open, there is a lot of chances for sleepless nights.
4. The kitchen amenities were very limited. It is acceptable for guests who won't bother to eat in. More over, the dining table is on the very small size. Another table on the Balcony would be great as an additional table.
5. The shower and area is badly designed. The lack of shower enclosure will make the bathroom an hazard after each shower. Besides there was no mop in the room for us to wipe the floor after each shower. This is not acceptable as the management is aware of this issue which has been addressed by other guests.
S
Sanne Google
This place is a senior place for elderly people. They live there. Very quiet. The room was fine and spacious but the floor was dirty. The good thing was that we could park for free. Too far away from city center we think. Price okay but we will not stay here again.
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