Appartement Friends, immersion dans votre série culte à Rouen

😊: That was a really nice apartment with huge love to details. If you're a fan of "Friends" and even if not you are going to enjoy it a lot! There is also a nice courtyard. And you are directly in the city centre! There were UNO and Friends quiz, some sweets, but sadly no basic essential for a cooking such as oil or vinegar. If you are planning to cook, will be a little bit challenging without. And although it was really strange process with a deposit, we enjoyed out stay a lot!. 😢: After booking we got a link to external website for deposit: you need to scan your documents and bank card with no opportunity not to save it for the next deposit reservation! Not exactly according to the rules on Booking.com. You are also not able to delete your data after time when deposit refunded! If you're not doing it, you don't get any information about check in, parking slots etc. All your questions will be ignored until then and also after. You get some files with the information about parking possibilities, check in etc. A little bit confusing and not always possible to open them if you are already traveling and have no internet in some part of France and you don't know that you will find there answers on asked questions. That would be really nice that your questions would be answered directly in the chat especially if they includes essential information..

😊: Nice themed apartment, good location. 😢: We booked it for three and couldn't find linens for the sofa bed. They gave us only two towels for 3 people.

😊: They did not let us access the property after the full payment of the fees, arriving at midnight with minor children, they sent us a further questionnaire asking for numerous personal data, a link to a website to share a picture of our passport and also requested the payment of another 150 euros "deposit". Their website did not work and we could not access the flat. They are not returning our money now. These people are fraudsters and we are challenging their criminal conduct and abuse. We hope booking.com is not supportive of this conduct.. 😢: Poor customer service, fraudulent practices, criminal conduct..

😊: Great location, superb atmotsphere, clean and cosy.