Appartement Marseille vu sur la Major

😊: The location was great. The apartment was large and well equipped.. 😢: There were cleanliness issues. I mentioned initial issues to the staff and they sent a cleaner the next day but they only cleaned the specific things I mentioned. There were further things we noticed during the stay such as dirty dishes in the cupboards, stains on the sofa cushions, a dirty bathroom floor. The shower was very slow to drain, even overflowing the shower tray during a short shower. The apartment is on the third floor which isn’t mentioned in the listing but that would be difficult to manage for anyone with health issues. I had to message three times to ask for checkout instructions before I had a reply - we were leaving very early in the morning and had to walk to a shop, which was closed, to leave the keys in a letterbox. Surely they could’ve been left in a letterbox at the property itself instead..

😊: Located in Le Panier in close proximity to Vieux Port and Metro M2 or M1. Around the area there are multiple shops an restaurants. The apartment kitchen is well equiped. Also the large windows make the apartment have natural day all day long. Had wonderful colaboration with Marie.. 😢: Keys need to be picked up and drop off to a shop around 6 min walking from apartment. I would suggest to just put a box with the code at the entrace of the apartment for those so have to catch an early flight. I think overall cleaning in the apartment can be improved. Also, in the bathroom there are no hangers at all for the towels making it difficult for drying them or even drying the hands. Also, the hand soap dispenser was empty..