Beauregard - Au coeur du Panier proche Vieux-Port

😊: The property is close to everything. Great location.. 😢: BEWARE OF EXTRA CHARGES! My invoice mentions 65 eur which was part of what I paid for upon booking. They held 250eur security deposit for damages (no mention of cleaning) before check in which will be released within 14 days (they didnt). This is what happened to me in my best recollection. 29 days after check out, they charged me 150 for cleaning fee and damages. They say it's policy to clean dishes and throw rubbish- which I think is okay IF they didn't charge cleaning fee on the invoice but IT'S INCLUDED already! Nothing on their policies (which I screenshot and read every tab) mentions extra cleaning fee. I asked them why are they charging me again if there's already cleaning fee on the invoice and Julie said 'it's policy'- if you read on the booking accommodation - it's not. Well their policy also says they'll release the deposit within 14 days and they didnt. So policy only applies sometimes? LOL I have asked for proof of damages and haven't received them yet (I'll update later) -- The climb up the hill as well as the stairs to the accommodation was a bit too much especially with a suitcase. Theyre very stingy with soaps and other toiletries. My stay was long and mid stay Ive already ran out of dishwashing soap BTW. AVOID IF YOU CAN! GO SOMEWHERE ELSE!.

😊: Leaving and checking in elsewhere. 😢: The room was filthy, stains on the bedding, floors were filthy with hair and dirt. Bathroom had ants, mouse droppings and filthy everywhere. Tried to contact and host was uninterested and not helpful, still trying to get a refund months on. We had to leave and find somewhere else to stay- do yourself a favour and book somewhere else.