Bob surprenante maison avec parking en centre - Two-Bedroom House

😊: Clean and tidy. Fast broadband. Quirky. Plenty of hot water. In a pretty location.. 😢: Finding it using google maps was extremely difficult. Streets are very small and some only open to cyclists, it took a long time to find it. The code given to open the keybox did not work. I emailed the host 6 times but didn’t receive a reply until 9.15pm. I was very tired and stressed and I had to find alternative accommodation for the first night which I was unhappy about. I have not received a refund for not being able to access the property for the full three nights that I paid for. I stayed two nights once I got given the correct code. On the first night, there was a loud drunk group in the neighbouring property talking loudly til 1am, on the second night they continued until 4am. The sounds echoed up to all rooms and it was impossible to get to sleep. Overall, although it’s a pretty place situated in a potentially quiet area of the old part of the city, my experience was really disappointing and actually really stressful..

thanks to living in these apartments, I fell in love with Rouen. the apartments are clean and pleasant, everything is created for comfort, I recommend it.

Positives about 'Bob' ("surprising house") - location in heart of beautiful Rouen is fantastic. Easy walk of excellent food shops, cafés, and cultural must-sees like Musée Beaux Arts. Building is ancient but has been sympathetically restored. Tastefully decorated inside - main living area is light and sunny - it's distinctly quirky (stairs with no hand-rails and a low beam are not for tall people with restricted mobility or heavy luggage) and the hidden bedroom has a certain charm. L'ArchiDuchesse team were also great - helpful, friendly and quick to fix little things that went wrong (including car park gates not opening when time for us to leave). Overall, we had a lovely holiday - because Rouen is delightful. So I would love to say that 'Bob' is charming and it's worth putting up with its quirks... That it is of little consequence... >>that courtyard is nothing special (rather dank) - and that wooden steps up to front door feel rickety and get slippery when wet... >>that you can't park your car outside or even near and have to lug your luggage 260m from car park... >>that downstairs shower and sink leaked and heating was remotely controlled and not on when we arrived... >>that there was no cafetiere (who wants awful Nespresso in France!) and cutlery had not been properly cleaned (despite a handy dishwasher) BUT...! I can't give 'Bob' more than one star because it failed on the most fundamental point of any holiday accommodation - the main double bed was hellishly uncomfortable! Not just hard but lumpy. Quite frankly, no one should rent out any property with beds that are not at least as comfortable as in a Premier Inn or Mercure. Even beds in an Ibis Styles in Boulogne were better than this pain-in-the-back. We had to go to Mono Prix and buy a roll out sleeping matt just to try to make the bed bearable for a week (it was but only just). Disappointed to even have to write that because we would have loved to return otherwise.

😊: Location was good.. 😢: Very below average accomodation which we ended up leaving early. The place looks great, but super non-functional (including no working showers!!!!). No oven, no lights? (Other than lamps in each room), terrible pillows with no extras, five flights of stairs which are either twisty or have a super low roof which was super difficult for taking suitcases up, tiny bar fridge only and some of the pans aren’t compatible with the cooking stove so didn’t work. The necessities weren’t there either, barely any toilet paper, no paper towel, 1 dishwasher tablet for a four day stay, no oil (even though it was advised on the check in info there was). The shower upstairs didn’t work and the shower at the bottom of the property leaked water everywhere. We messaged the host and informed them the upstairs shower wasn’t working and they did not respond (noticed a review from two weeks earlier saying the same thing). The bathroom window was also looking directly into the upstairs neighbours with no blinds or curtains. Car parking was close but very very tight, and the street access around the property was also extremely tight. We had a wagon and barely made it in the entrance without scratches. Before we received check in details we were asked for a €500 deposit through a third party website. We tried two cards both of which didn’t work and were advised we must pay cash. This all seemed very dodgey and we were unable to cancel the accommodation (which we wanted to do) as we would of forfeited our money. Continued trying to pay the deposit and finally worked (6 hours before check in)..

😊: Location was good.. 😢: Very below average accomodation which we ended up leaving early. The place looks great, but super non-functional (including no working showers!!!!). No oven, no lights? (Other than lamps in each room), terrible pillows with no extras, five flights of stairs which are either twisty or have a super low roof which was super difficult for taking suitcases up, tiny bar fridge only and some of the pans aren’t compatible with the cooking stove so didn’t work. The necessities weren’t there either, barely any toilet paper, no paper towel, 1 dishwasher tablet for a four day stay, no oil (even though it was advised on the check in info there was). The shower upstairs didn’t work and the shower at the bottom of the property leaked water everywhere. We messaged the host and informed them the upstairs shower wasn’t working and they did not respond (noticed a review from two weeks earlier saying the same thing). The bathroom window was also looking directly into the upstairs neighbours with no blinds or curtains. Car parking was close but very very tight, and the street access around the property was also extremely tight. We had a wagon and barely made it in the entrance without scratches. Before we received check in details we were asked for a €500 deposit through a third party website. We tried two cards both of which didn’t work and were advised we must pay cash. This all seemed very dodgey and we were unable to cancel the accommodation (which we wanted to do) as we would of forfeited our money. Continued trying to pay the deposit and finally worked (6 hours before check in)..

😊: Location. 😢: Lighting not great. Stairs. Distance of 2nd bathroom.

😊: Communication with the host was great. The place is beautiful – a modern and stylish experience in a charming old house.. 😢: While the house is beautiful, the stairs are very steep and there are three levels to reach the bedrooms. It may not be suitable for elderly guests or those with mobility issues.

😊: Communication with the host was great. The place is beautiful – a modern and stylish experience in a charming old house.. 😢: While the house is beautiful, the stairs are very steep and there are three levels to reach the bedrooms. It may not be suitable for elderly guests or those with mobility issues.

😊: Communication with the host was great. The place is beautiful – a modern and stylish experience in a charming old house.. 😢: While the house is beautiful, the stairs are very steep and there are three levels to reach the bedrooms. It may not be suitable for elderly guests or those with mobility issues.