Château de Vincennes

😊: The location was fantastic, right off the metro and close to the castle, shops and restaurants. The towels were fine and the tv worked well. There was good wifi but I could not find any info about connecting to it so had to ask the host via email. Once connected it worked well.. 😢: When I reserved the non refundable room, advertised as pet friendly, the hosts told me I could not stay since my dog was a large breed. I asked for a refund and was refused until Booking.com intervened and was allowed to stay (after several days of messaging). The room was clean, but the sheet on the pullout couch was either stained or dirty. It had broken slats and was too large for the size of the room, so had to push back the kitchen bar to extend the mattress fully and it took up the entire living room, so once extended, it was really cramped. The bathroom had visible mold in the shower and the bathroom glass was filthy. I had a late flight and asked for late check out since I was traveling with a dog, (offered to pay extra) and was refused, so waited at the cafe next door for two hours until my taxi came, yet the cleaner did not show up until my ride came, a shame as the host could have made some extra money. The bed in the bedroom is butted against a wall, so for two people, it is cramped and makes it difficult should the person on the inside need to get out of bed before the other. There were plenty of dishes but we could not find any silverware. The door to get in and out of the apartment does not have a handle, so it was difficult to shut..

😊: We appreciated the location of the apartment, which is very convenient for public transport (metro and train station) and well served by supermarkets and various shops. The area itself is also quiet, well-kept, and seems safe. 😢: However, our overall experience was seriously affected by several negative aspects. The most serious issue was the condition of the bed. Upon arrival, it was dirty, and the sheets did not look clean at all. While changing the sheets, we also found an insect inside the bed, which is absolutely unacceptable. Two of the pillows had no pillowcases, and the others were completely worn out and uncomfortable. The bed was so unhygienic and uninviting that we had to go to IKEA to buy bedding ourselves just to be able to sleep comfortably during our stay. The bathroom, especially the shower, was also in poor condition. At first, we thought there was mold and tried to clean it with bleach, but it turned out to be black, deteriorated silicone. In any case, the overall appearance was very neglected and not hygienic. Another issue concerns both privacy and comfort. The shutters cannot be fully opened, and since there are no curtains, people passing by can see directly inside. The apartment is slightly below street level, so pedestrians are practically right next to the windows. This also limits air circulation, making the apartment—especially the sleeping area—warm and uncomfortable. Finally, we found it unacceptable that basic essentials such as toilet paper and cutlery were missing, forcing us to purchase them ourselves. In conclusion, the apartment has potential thanks to its location, but in its current condition we cannot consider our stay satisfactory. We strongly recommend that the owners significantly improve cleanliness, maintenance, and basic amenities, as these aspects heavily impact the overall guest experience..

😊: Location was great. Amazing area. Fairly cheap.. 😢: The entrance to the apartment is fairly grim. For a self catering option, there wasn’t a single piece of cutlery or utensil to cook or eat in the apartment. We had to go to the supermarket down the street (G20)to buy wooden disposables. No rubbish bin. Or notes of where to dispose once bag filled. The rain shower didn’t work so had to use handheld, which had a split in the hose. The TV in the bedroom had been smashed. It’s ground floor apt so when you open the shutters the apartment is very much on view to the general public. It’s really really small. Like you almost have to plan your next move and navigate the apartment with strategy. There’s definitely been an animal on the sofa as both took turns to sleep on the sofa bed and had an allergic reaction each time..