Eiffel Tower View & Pool

😊: N/A. 😢: Here’s a firm, detailed, and credible 1-star review that stays professional while clearly reflecting your The apartment is located in a large 29-floor building, but unfortunately the overall condition of the property and common areas was far below expectations. The corridor carpets were old, stained, and had a persistent unpleasant smell, which immediately gave a poor impression upon arrival. The rooftop swimming pool area was also extremely disappointing. The pool itself is clearly in need of serious repair and maintenance, and many of the chairs around the pool were either broken or in very poor condition. We felt so uncomfortable with the state of the facilities that we did not even attempt to swim. In addition, groups of people who appeared to be regular residents spent long periods sunbathing on the rooftop, creating an uncomfortable atmosphere for guests trying to relax and enjoy the space privately. Check-in was another frustrating experience. Although the listing stated that check-in was between 2pm and 3pm, there was absolutely no flexibility whatsoever. Access was not granted even one minute before 3pm, despite us arriving earlier and communicating in advance. The most disappointing aspect, however, was the handling of the broken bed situation. The bed was clearly already defective during our stay, and this was communicated directly to the host at the time. In fact, the host specifically advised that only a smaller person should sleep in the bed, which clearly indicated prior awareness of the issue. Despite this, the narrative later changed completely, and responsibility was unfairly shifted onto us. We provided video evidence and written correspondence supporting our concerns, yet the host continued to deny responsibility. What could have been resolved professionally instead became an unnecessarily stressful and dishonest situation. We left feeling extremely disappointed by the lack of transparency and integrity in the way guest concerns were handled..