Entire home - Centre Fécamp - 14 Mathilda

😢: We booked this apartment for 1 night, when we arrived in the evening, no one told us how to check-in, didn't answer our calls, texts and in-app messages to help so we never got in the apartment. They never apologized, and now I have been asking them for 2 months to cancel our booking on their side so we can get a refund and they refuse to do it. Scam..