gite 4 pers a ROUZE

😢: It was a literally terrifying experience. We went to visit with two minors and my brother, and the person who received us, the owner's son, spent time from 2 in the morning until 5 shouting, crying and hitting, in the presence of another woman. The owner could not find a solution to the matter and only offered to let us leave early and return the day we were not going to be there. That night we not only did not rest, but we were scared and terrified. We did not call the police so as not to harm the owner, who showed after we left that he was not willing to keep his word without us writing to Booking sending the videos, chats and photos of the day. 08/21/2024, 2:03 Us: Hello, we have been hearing loud screams (stop!) and cutting stairs for 40 minutes, continue, we are all awake and we are worried. 2:35, us: still going on 2:36-41, we sent audio and video recordings showing a person (her son) with his torso naked, screaming, hitting, crying, and a woman of his age making fun of him. We offered her help in case it was a situation of gender violence, and she made fun of us. Owner, 2:56: I tried to call them and they didn't answer 3:27, us: The beatings continue, my nephews are scared, we are not at peace here. We can't sleep and we don't want to spend another night like this. Tomorrow we are not going to stay here. How do we do it? 3:31, owner: Sorry for all this mess, we will refund you no problem, we will call you tomorrow morning. I am very sorry. As of today, September 27, we still have not received the refund. Not only did we lose a vacation day scheduled months ago, but our entire family was scared in a destination that was supposed to be a place of rest. Fue una experiencia literalmente terrorífica..