La Madeleine ️ ️ ️ ️

Very comfortable apartment. Very clean. Unusually good instructions for all aspects of stay. Quite a few stairs - be prepared for that. Convenient location. Would stay again without hesitation!

DO NOT BOOK - SEE BELOW. This is an immaculate and spacious two-story luxury apartment in the center of Metz with two bedrooms suitable for two couples or a family. Unfortunately several problems with the agency, Rock in Share, currently merit a one-star review. Problems with the check-in process meant we were never given a house guide or the access codes to the property. The agency did not answer our phone call before their stated closing time and only got in touch with us the following day, when we would have already booked into another hotel, but by chance we were able to contact the owner who was very accommodating and walked us through the entry process. The real problems began after check-out, where the agency has withheld our full 600 Euro deposit, blaming us for damage we did not cause to the flat and refusing to provide evidence to support their claim. We are contesting this charge and have found another Google review of same agency where another person's deposit was held in full for damage they did not cause. DO NOT BOOK THIS until the problem with the agency has been resolved, or you will likely lose some or all of your deposit. This review will be updated when the issue with the agency has been resolved.