Lavie Maison - Cozy Apt Steps from Palais Royal

😊: Location is good. 😢: We booked 4 days in advance and were told that we couldn't check in (only bag drop) until 8pm because it was a ‘last minute booking’ and the cleaning wouldn’t be done by then. Additionally, the place smells of damp and the shower had black mold. The bedroom is in the basement, which is fine. However, the vent in the bedroom points down and blows constantly onto your faces while you sleep (the vent pipe is connected to the pavement (foot level) so you're literally having dust and dirt blow in your face all night. I woke up with a sore throat. Also, we never received any wifi info, we only found the bathroom soap as we were leaving (it was left in the wardrobe, not in the bathroom??)..

It was in a quiet location, walking distance to most of the must see spots, plenty of restaurants near by and the host responded to inquiries right away.

Initial impression was not great. We arrived around 11:30am, retrieved the key from the lock box and went inside to store our bags. The place was tidy but not clean, so we contacted Lavoie Maison to let them know we arrived and inquired about cleaning. They responded that our reservation was cancelled and we would need to pay in order to have it cleaned and check in. I sent them our payment confirmation and after almost an hour we were told that they had made a mistake and would send a cleaner. When we returned for 2:00pm check-in the cleaner was there and said he would be done in an hour. the clearners were finally done at 3:30pm.