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Le Balcon de Gambetta ※

Villa · Carcassonne (11)

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Le Balcon de Gambetta ※ — Villa

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À propos de Le Balcon de Gambetta ※

Appartement • 8 personne(s) • 4 chambres • 4 lits

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B
Booking.com Google

😊: Location. 😢: I would avoid at all costs. We were given the wrong code to get in and wasn’t receiving a response when I raised this. I phoned up, I’m not sure if it was the managing agent or the owner but he was extremely rude. We didn’t mind the apartment wasn’t perfect as it was affordable, but our feet were covered in black dirt from the floor, the shower overflowed every time we used it, there was food in the sink, an eyelash packet in the corner of the room and a condom wrapper was found so the property clearly hadn’t been cleaned well. But, it was liveable. We were also told 2 bedrooms have aircon and 2 have fans, only 1 bedroom had aircon so the 4th bedroom without a fan or aircon was extremely hot and the rooms in the loft are very hot also. There’s a lot that needs fixing. Broken locks, clogged drains, handles broken, the dining chairs are peeling and stick to you and the furniture isn’t very clean. The biggest part I’m disappointed with is we left our luggage downstairs as we were advised we could and then come back and collect it when our taxi was picking us up, the key wasn’t in the safe and we were banging the door and no one was answering. I called up to query this and we had the same man as before answer, I have never been spoken to so appallingly in my whole life. He answered the phone and said we left the apartment very very dirty, we actually left the apartment spotless… we made the beds, washed up the crockery and put all rubbish in the bin. He was ranting about this and all we wanted was our cases back. He started swearing at us down the phone. It’s a shame as I don’t know if this is the property owner or manager. It really ruined the end of the trip for us being actually screamed at. I wouldn’t usually leave a review, even with the circumstances of the apartment I wouldn’t have left one, but the way I was screamed at by the agent has made me..

B
Booking.com Google

😊: The location was great, near the square.. 😢: Shower flooded and didn’t drain. Very clogged up. Also the sink in bathroom didn’t drain either. No cleaning supplies and dirty sponges was all that was supplied. Made contact with the host and they never got back to us to sort it out. With 6 people staying we needed the shower to be working..

B
Booking.com Google

😊: Nothing. 😢: Bad smell and dirty.

B
Booking.com Google

😊: the flat is nice and big, really nice place but.... 😢: wifi was not working, dishes were dirty with rest of food and there was no dishwasher soap (just a little) that was a problem but there was no toilet paper.... so 8 people in a flat with no toilet paper. the owner has to pay more attention to this details..

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