Le Neyst

😊: Good location and very spacious. 😢: Extremely poor communication, albeit very efficient at asking for a £350 bond. Minimal instructions about arrival and check-out (I had to confirm key arrangements for check out as we hadn’t heard anything prior to 9am) note a team member will meet you. The shower is covered in pink mould, pubic hairs and dirt by the toilet base, stains on sheets, dirty bathmat and questionable towels. The place seemed not to have been cleaned, grimy cupboards and thick dust. Went back to the manager regarding a smashed stove top, broken mirror and the cleanliness because we were worried about our deposit. Was initially told that the service provider had provided photos and it was in ‘perfect’ condition - we’d been at the property for an hour. Then received communication from another number on WhatsApp apologising and offering to come and clean the following day - after some back and forth they didn’t show. Offered to come the following day but we only had one night remaining at that point. It’s a real shame because while it’s quite loud and a little warm, it could be a really great property with a good clean and some decent linens etc..

😊: Everything was great! The place is really bright, spacious and well-kept. The location is great as well, not away from the old city and really close to the train station. The host was really kind and cooperative!.