Magnifique T3 avec terrasse

😊: A beautifully presented apartment, close to public transport and with all equipment needed for a short stay.

😊: The apartment was great. Very comfortable with everything we needed. Good location for town and travel.. 😢: The parking garage was tight. A small car would be easier to park..

😊: The apartment is nice n spacious.. 😢: The check-in process was extremely unprofessional and stressful. Upon arrival, there was no key in the key box as instructed. After traveling for 10 hours, I was left standing outside in the rain without access to the apartment. Attempts to contact the staff by phone and text initially went unanswered. When someone finally responded, they did not speak English, so we had to communicate via WhatsApp. Responses were very slow, often taking 5 minutes or more. I waited over 30 minutes in the rain without any reply. Eventually, I was told to go directly to the apartment and press the intercom. This information should have been provided clearly before I went to collect the key. The entire process was poorly organized and unnecessarily difficult. Took me 1 hour or more to finally get into the apartment. There was no introduction or guidance provided regarding heating, Wi-Fi, or other basic apartment information. I had to message them separately for every detail. At checkout, I was instructed to remove the bedsheets, pillowcases, and towels and leave them on the floor, with a warning that failure to do so would result in a €20 charge — something that was never mentioned beforehand. Throughout the stay, there was no apology or acknowledgment of the inconvenience caused. I would not recommend this apartment, especially if you do not speak French or expect clear communication and professional service..

😊: the inside of the apartment. 😢: I’m very disappointed about the host and their service desk!!! DON’T EVER RENT THIS APARTMENT and find below my explanation. I arrived for collecting the keys to the apartment but no key locker was available. It seems the locker should be a few houses from the apartment building and connected to a fence, but it wasn’t there. I called for 6 times to the service desk and was waiting in line for half an hour. The desk told me they would call back, but nobody did. I waited outside in the rain for 1,5 hour together with a French speaking neighbour, because the service desk doesn’t speak English. Eventually I went to a McDonald to wait for any message and I received a message in Booking.com that a person would bring me the keys. Nobody in the service desk is able to communicate in English. This isn’t professional for an international organisation like Booking.com when you work with them. Be aware that the apartment is established in a very old neighbourhood as well as the building. The parking garage is very small and we hardly could get in. It seems only possible for small cars to park. I requested for a 50% discount on the rent price for all the personal damage I have, but again the host didn’t reply to me or to the Booking.com service desk..

😊: Secure parking for our motorcycles. Easy access to local shops, restaurant and bar. The apartment was well equipped and comfortable with a balcony.