The entire trip was overshadowed by the fact that I could not get into the property the first night. Luckily I was able to stay with a friend who was staying elsewhere, otherwise I would have had to sleep outside. The check in says from 5pm, it does not say say from 5-6pm. When I get there at 7pm, there was no one there. I checked my email or the hotels.com inbox for a message with the code, I never received one. I called the number listed, no answer nothing. I was not able to get into the property I paid for. When I mentioned to this to the staff the next morning, they simply said that expedia / hotels.com does not provide them with any mechanism for contacting customers who book through them. Nothing more. Ultimately I would worry about booking with Pierre & Vacances ever again --- I know they don't need my money.
Appartement avec piscine
Villa · Lacanau (33)
Lien affilié Booking.com™ : nous pouvons percevoir une commission en cas de réservation, sans surcoût pour vous.
À propos de Appartement avec piscine
Appartement • 4 personne(s) • 1 chambre • 2 lits
Informations mises à jour le .
Rédiger un avis
Avis clients
For this type of properties, the best is not to book through Expedia but directly through the host...
For this type of properties, the best is not to book through Expedia but directly through the host...
No AC, very hot apartment. But, very close to the beach, and walking distance to bars and restaurants.
No AC, very hot apartment. But, very close to the beach, and walking distance to bars and restaurants.
Great location Very clean apartment I only realized when I arrived there that this is not really a hotel. The description could be a updated to add that you are expected to make your own bed and unmake it before leaving… maybe is a normal thing in France. For the price I paid, I found it odd.
Super séjour<br>#128578; Logement confortable avec tout ce qu'il faut pour passer un agréable séjour. Accueil parfait où toutes les démarches sont simplifiées. En plus nous avons pu emmener nos toutous 👍<br>#128577; Ras
We went with my son age 9 and he loved the pools. It was very handy for the beautiful beach and Atlantic Sea. It was also very convenient for the Carrefour Contact supermarket and all the bars, shops and restaurants in town. We had a studio for x4 people ( we were a group of 3) and it was perfectly adequate. Very clen and a nice balcony. It was a bit small, but much bigger than where we had briefly stayed before going there. But we booked very much at the last minute and we liked it. We would like to come again and book a larger apartment. There is no air con, but we had two plug in fans that we had bought with us, so those and the balcony door being left open when we were there , was fine.
We went with my son age 9 and he loved the pools. It was very handy for the beautiful beach and Atlantic Sea. It was also very convenient for the Carrefour Contact supermarket and all the bars, shops and restaurants in town. We had a studio for x4 people ( we were a group of 3) and it was perfectly adequate. Very clen and a nice balcony. It was a bit small, but much bigger than where we had briefly stayed before going there. But we booked very much at the last minute and we liked it. We would like to come again and book a larger apartment. There is no air con, but we had two plug in fans that we had bought with us, so those and the balcony door being left open when we were there , was fine.