Lideale Studio - Air-conditioned - 4 min Gare matabiau

😊: Comfortable and cosy. Brilliant for one/two to stay there for a few nights. Very well equipped.. 😢: The heating system was very loud. I was a bit concerned it was too noisy for the neighbours living next to or under the apartment..

😊: The apartment iteself is decent and matches the photos. The ubication is nice.. 😢: We arrived around 5 p.m. The entrance of the building had a broken glass panel, and the stairs were in a deplorable condition—dirty, with cobwebs, and without lighting from the second floor upwards. Once we reached the third floor, we opened the door, and the apartment welcomed us with the air conditioning turned on in fan mode. The indoor temperature was 36 degrees Celsius. It is true that there was a heat wave, but it is unacceptable that there was no concern for guests in this regard. There was a puddle of water about 10 cm wide on the floor. This was due to a block of ice in the fridge melting, as it had been set to the lowest setting. That block of ice also had dirt on its surface. There were dirty towels hanging on a coat rack. This was not the worst part. The worst part was the feeling of helplessness, since we contacted the host and received only evasive answers and excuses. At no point did he do anything to help us with our situation, and he never followed up to ask how we were doing. Problems and mistakes can happen, but if there is no willingness to solve them, it leaves two people on vacation in a foreign country in a very difficult position. Eventually, the apartment cooled down after about 24 hours (it is an attic and there was a heat wave), thanks only to our own makeshift solutions, such as placing an opaque towel over the window that lets in the most light and has no blind or curtain whatsoever..