YAYS Paris Zola by Numa - 1 Bedroom Apartment

Was impossible to contact the owner, door locked didn’t work and we were lock out every night for more that 2 hours until the maintenance person arrived to open the door for us!! And we had to pay for transportation of the maintenance person to open the door for us!! Do not recommend to stay there!!!

We did not end up staying there. It was absolutely not what we expected. We arrived and our room was not ready although I had received confirmation it was. Either way it was passed Check In Time (3pm / 1500). The woman I spoke to was completely unhelpful and kept telling me I was wrong and even tried to hang up. The cleaning crew and Hugo (tech) were the only helpful ones. Then the TV was not working, which i was going to be ok with but then the air was not working & they made me pay day 1 because I couldn't prove it said there was air. I was with a 1 year old and we absolutely could not stay. I am still waiting on my refund. Absolutely do not recommend.

Exceptional<br>#128578; Location, access, quiet<br>#128577; The kettle and the coffee machine water container were not cleaned properly, the towels smelled like oil, the room not thoroughly cleaned in general. Despite these, everything was good.

Excepcional<br>#128578; La ubicación a menos de 10 min de la torre eiffel, el Apartamneto está super completo y tiene todo lo necesario para unos días en paris<br>#128577; No tiene ascensor no fue un problema pero viajando con dos niños pequeños fue un poco complicado subir y bajar todo

The management of this property changed 2 days prior to our arrival. We were reliant on connecting to the wifi to access the digital key required for entry. Upon arrival, there were 4 other guests having issues entering. They changed the wifi password several times without communication. Being stuck outside, in the dark, while its raining and unable to get inside...this happened MANY times. It felt unsafe and unacceptable! Then to communicate with new management, one must use "WhatsApp" to chat to receive new wifi passwords to FINALLY gain access to the building and unit.

The apartment was perfectly located and the hosts were very communicative and obliging. The one bedroom with sleeper couch apartment was a little small for 4 people to share, otherwise it was lovely!

i like the location to the metro and attractions. safe walking to granelle streets is well lit. I just kept the windows open at night as it can get muggy inside. the bathroom is excellent size for us. the bed is comfortable.

Very modern room with a comfortable bed and great shower! Kitchen well equipped. Room was a good size (bearing in mind this is Paris) and had very good lighting even by North American standards. There are two metro stations nearby on different lines which makes getting around easy. The neighbourhood has multiple grocery and specialty food stores (bakeries, butchers, fish, cheese, wine). There is a school across the street but I can’t see this is a problem unless you are a late riser. We actually enjoyed watch the kids arrive and play in the yard. The only issue we had is that the electronic access info was not sent to our email as we had been told. Instead is was (apparently) sent to WhatsApp which we don’t use. As a result we waited, jet lagged, for an email that never showed up. It was resolved quickly once we worked out how to call Yays (in the Netherlands). Bottom line: we would stay here again.

Overall great place, modern site, ekeys etc and contact with the owners before. I would have loved a short introduction manuelt etc for the microwave etc- my only annoyance was there was no insulation on the Windows and being on Ground floor meant that every smoke break and entering was loud - on night i was woken up 6 times around 2am becauce a renter above took smokebreaks banging Doors in and out and had loud smalltalks next to the Windows-im a city Girl and used to the appartment noices and street noices but here is was a but to much

Great location in a quiet residential area very close to two metro stations! Staffs were friendly and helpful over phones and texing. This will be our stay again next time when we visit Paris.